How Mozy Uses Information
We will not sell or market the email addresses or other collected personal information of registered Users to third parties.
We will not view the files that you backup using the Service.
We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support.
You acknowledge and agree that Mozy may occasionally send you administrative communications regarding your account or the Service via email.
Cookies and Passive Data Collection
User Information Mozy Collects
Once you register with Mozy and sign in to the Service, you are not anonymous to Mozy.
When registering with Mozy, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. Mozy may also record your IP address when you submit information.
Mozy also may collect, at your option, certain preference and demographic information from you.
All information collected by Mozy is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Mozy to understand its user base and to improve services.
To protect your account information, please keep your password secure.
All Users may opt to remove their Personal Data from our live database by contacting Mozy and canceling their Mozy user account. Users of the Mozy.com Services may also cancel their user account by logging into their account, selecting My Profile, and clicking on Delete Account.
Mozy does not intentionally gather Personal Data about visitors who are under the age of 13.
Cookies and Passive Data Collection
Mozy automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
Users should be aware that other websites visited before entering the Mozy websites might place Personal Data within a User's URL during a visit to their website, and Mozy has no control over such websites. Accordingly, some of this information may be logged by Mozy.
Links to Third Party Sites
Mozy websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
Mozy Service Providers
Mozy does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, Mozy may need to provide users' Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum Mozy will require the third party to certify they follow privacy protection equal to Mozy's. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.
Mozy does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.
Change of Ownership
In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Mozy User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Mozy's assets by a third party, and you may choose to modify any of your registration information at that time.
Mozy uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by Mozy in a secure operating environment that is not available to the public, Mozy cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "crackers" from obtaining this information.
Updating or Removing User Information
You may, at any time, choose to correct or update the information you have submitted to Mozy by updating your account on our website.
If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.
If you have a dispute or complaint about privacy on a Mozy website, we kindly ask that you attempt first to resolve the issue directly with Mozy by emailing firstname.lastname@example.org.
Adherence to European Union Safe Harbor Privacy Principles
Mozy complies with the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as published by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Mozy has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Mozy’s certification, please visit: http://www.export.gov/safeharbor/
Among other requirements, adherence also involves engaging an independent third party to resolve privacy disputes. If you are a European consumer and feel your privacy dispute or complaint has not been adequately resolved, the Council of Better Business Bureaus has been contracted by Mozy to handle complaints that allege a failure to comply with the Safe Harbor Privacy Principles.
2162 Grove Parkway, Suite 200
Pleasant Grove, UT 84062
Revisions to this Policy
Mozy reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on Mozy websites, and a User's continued use of the Service will signify agreement to such changes.
Effective Date: May 14, 2009