Cruise fanatic restores data with online backup after fatal hard drive crash
“Mozy saved the day. I can’t bear to think about what it would have been like if I had actually lost everything on my computer.”
Susie Early’s passion for cruising earned her an easy ticket into the travel consulting business. When her boss suffered a fatal hard drive crash and lost everything, Early signed up for online data backup with MozyPro to protect her photos, client contact information, and other important documents. Months later when her own hard drive crashed, Early restored all her critical files from MozyPro in three hours.
A self-proclaimed “cruise fanatic,” Susie Early saved her vacation days for trips to Alaska, Hawaii, Mexico, the Caribbean, and the Panama Canal. She’s cruised so many times that she can tell you where the best places to snorkel, shop, and dine are at every stop on every cruise.
When back surgery forced her to leave her work as a radiologic technologist, entering the travel industry seemed only natural, and she became an independent consultant. Early has since spent the last five years booking three or four cruises per week for her 300+ clients and taking an occasional cruise to the Mediterranean or Transatlantic.
The thousands of photos of her trips, client contact information, documents, and upcoming cruise information sit on her laptop, which she totes to and from her Virginia Beach, Virginia office. It never crossed her mind that her data was unprotected.
“The travel agency’s corporate owner suffered a hard drive crash and lost everything,” Early said. “Even after spending $2,500 to send it to California for recovery, much of her data was still irretrievable. That’s when I realized I didn’t have any backup in place either, and I didn’t want to find myself in her shoes if my computer crashed.”
A member of the IT department used online backup with Mozy to back up his home computer, and began recommending the service to everyone. Early soon realized Mozy’s business product, MozyPro, was just the solution she had been looking for.
“It’s simple, automatic, and secure,” Early said. “I’m not a very technical person, and I don’t have time to worry about backup. MozyPro takes the hassle out of backing up, so I can focus on finding the best cruise rates for my clients.”
MozyPro’s “set-it-and-forget-it” client runs quietly in the background and performs regular backups of all Early’s important files. Best of all, it provides her with protection against flood, fire, and theft.
“I knew I wanted off-site backup,” she said. “If something happens to my home, office, or even my computer, I need my backup to be accessible. Online backup with MozyPro is simply the best solution available, and it exceeds all of my expectations.”
Just months after signing up for MozyPro, Early’s own hard drive began to malfunction, and she panicked. She bought a new computer and prepared for the worst while a tech-savvy friend spent two days trying to salvage files from her hard drive. They could not recover even one file.
MozyPro’s automatic backups were performed on her computer regularly before the crash, but because of its non-intrusive nature, Early had forgotten she even had MozyPro online backup.
“I spent two days stressing about my computer, and I thought I had lost everything,” she said. “Once I remembered I had MozyPro, I immediately called their support team and within three hours I had all my data back on a new computer. Mozy saved the day. I can’t bear to think about what it would have been like if I had actually lost everything on my computer.”
Her contact lists, upcoming cruises, and Outlook email files were all intact on Mozy’s servers, and after downloading them onto her new computer, business continued as normal.
“This is the way backup software should work,” Early said. “Computers will always have problems, but MozyPro will always have my data.”